Your privacy is important to us. Please take a moment to read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Information.

The consent you give us under this Privacy Policy shall be in addition to any other consents you may have previously given to us in respect of your Personal Information.

We may update this Privacy Policy from time to time to ensure its consistency with our business operations, future development, industry trends and/or changes in legal or regulatory requirements. Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time on this website. Please check back regularly for updated information on the handling of your Personal Information.

1.       Scope and Consent

You accept the terms of this Privacy Policy when you sign up for, access, or use any product, service, content, features, technologies or functions offered on the XFERS website and all related sites.

By using our Services, interacting with us, submitting information to us and/or registering for an XFERS Account, you are also consenting to our collection, use, disclosure and retention of your personal information as described in this Privacy Policy and in our Terms of Service.

You may withdraw your consent to any use of your Personal Information as set out in this Privacy Policy by contacting us at support@xfers.io. However, please note that we may have to limit your XFERS Account or decline to offer you certain Services if you withdraw your consent.

2.       How We Collect Your Personal Information

In this Privacy Policy, “Personal Information” means any information that can be associated with a specific person and which can be used to identify that specific person (whether from that data alone or from that data in combination with other information that XFERS has access to). We do not consider Personal Information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person.

We collect Personal Information from you and the devices (including mobile devices) you use to access or use our Services. You should ensure that all Personal Information submitted to us is complete, accurate, true and correct. If you fail to do so, we may be unable to provide you with the products and services you have requested.

The Personal Information we collect includes, but is not limited to, information of the kinds described below:

2.1       Information that we collect automatically

We collect information about your interaction with our sites and Services, advertising, mobile notifications or e-mail communications. This is typically information we receive from your computer or other devices, including your mobile devices, and includes:

You may also be presented with an additional notice when using our Services explaining any additional information we may collect from you that is not listed in this Privacy Policy.

2.2       Information that you give us when you use our Services

Such types of information include:

2.3       Information from cookies, web beacons and similar technologies

When you sign up for, access, or use any product, service, content, features, technologies or functions offered on the XFERS website and all related sites, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help us provide you with a better, faster, and safer experience. Service providers are companies that help us with various aspects of our business, such as site operations, customer support, services, applications and tools.

Accordingly:

2.4      Information from other sources

We may combine information you give us with information we collect from other sources and use it for the purposes disclosed in this Privacy Policy.

3.       How We Use Your Personal Information

We use the Personal Information we collect to operate, improve and personalise our Services; to contact you and provide you customer service; to detect, prevent and mitigate fraudulent or illegal activities; to assess your suitability as a candidate for employment where you submit a job application to us; and for all other such purposes as described in paragraph 3.5 of this Section. You agree that we may use your Personal Information as follows:

3.1       Operate, improve, and personalise our Services
3.2       Contact you and provide you customer service
3.3       Detect, prevent and mitigate fraudulent or illegal activities
3.4       Assess your suitability as a candidate for employment
3.5       Others

4.       How We Share Your Personal Information With Other XFERS Users

The protection of your Personal Information is very important to XFERS. We will share selected Personal Information with other XFERS Users in order to facilitate your transactions and to help resolve a dispute between you and another XFERS User.

Our policies and Terms of Service expressly prohibits a receiving party from using any Personal Information that we may share with them for unrelated purposes, such as to directly market to you, unless you have agreed to it. Contacting Users with unwanted or threatening messages is also against our policies and constitutes a violation of our Terms of Service.

Please note that merchants, sellers, and other XFERS Users you buy from or contract with have their own privacy policies, and although our Terms of Service does not allow the other transacting party to use this information for anything other than providing Services, we are not responsible for their actions, including their information protection practices.

5.       How We Share Your Personal Information With Other Third Parties

Subject to any applicable law, we may also share your Personal Information with the following third parties for the purposes listed below:

Please note that some of these third parties may be based in other countries where the laws on the processing and protection of Personal Information are less stringent than the laws in your country.

Additionally, if you open a XFERS Account directly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a XFERS website) will be shared with the owner of the third party website or application. These sites are governed by their own privacy policies, and you are encouraged to review their privacy policies before providing them with your Personal Information. We are not liable or responsible for the actions or information practices of such third parties.

6.       You May Access and Correct Your Personal Information

We take steps to ensure the Personal Information we collect from you is accurate and up to date, and that you have the ability to access or update/correct it.

6.1       Accessing your Personal Information
6.2      Updating/Correcting your Personal Information

It is your responsibility to ensure all Personal Information that you submit to us is complete, accurate, true and correct.

7.       Storage, Security and Retention of Your Personal Information

7.1       Storage

We store and process your Personal Information in a Singapore data centre operated by Amazon Web Services, Inc (“AWS”). We use AWS as our technology infrastructure service provider to power the main core of our Services.

7.2       Security

We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorisation controls.

AWS’s data centres utilise state-of-the art electronic surveillance and multi-factor access control systems. Data centers are staffed 24×7 by trained security guards, and access is authorised strictly on a least privileged basis. For more information, please visit: https://aws.amazon.com/security/

AWS is also audited by third-party auditors who have verified their compliance with a variety of computer security standards and regulations, including:

A full list of AWS’s third-party certifications can be viewed at: https://aws.amazon.com/compliance/

Despite our security precautions, we cannot fully guarantee the security of your Personal Information because of the inherent risks of data transmission over the internet. At all times, you assume the risks associated with the transmission of your Personal Information over the internet and the possibility of malware present on your device used for our Services. Therefore, you should ensure that you only enter or upload your Personal Information on a secure device within a secure environment.

7.3       Retention

We retain your Personal Information for as long as you continue to have an XFERS Account.

8.       Contact us about Privacy Questions

If you have any questions or concerns regarding this Privacy Policy, please contact us via email at DataProtection@xfers.io.

Privacy Policy